CRM

Capsule CRM

Replaces the 'messy spreadsheet' approach to sales and the manual chore of drafting repetitive follow-up emails.

Månadskostnad
£0–£60/month per user
Kategori
CRM

AI-funktioner

  • ✦AI Content Assistant for drafting personalized sales emails and follow-ups
  • ✦Automatic meeting transcription and summary generation from uploaded recordings
  • ✦Smart data enrichment to automatically pull in company social profiles and details
  • ✦AI-assisted subject line generator to improve open rates
  • ✦Natural language search for finding specific segments of your contact list

✅ Bäst för

  • ✓Small to mid-sized service businesses
  • ✓Agencies that need high adoption rates over complex features
  • ✓UK-based businesses wanting local support and GDPR-centric design
  • ✓Solopreneurs moving off spreadsheets for the first time

⚠️ Begränsningar

  • •AI capabilities are 'assistant-level' drafts, not fully autonomous workflows
  • •Native integrations are fewer than HubSpot or Salesforce
  • •Advanced reporting requires a higher-tier subscription
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Pennys bedömning

Capsule is what I call a 'Human-Scale CRM.' While the giants like Salesforce are building AI that tries to replace the salesperson, Capsule uses AI to make the salesperson faster. It’s built for the business owner who hates admin. It’s lean, the interface is clean, and your team will actually use it—which is 90% of the battle with CRMs. Don't expect it to predict the future or run complex multi-branch marketing automation natively. It’s a relationship tool, not a data-science lab. If you have a team of 5–50 and want to stop leads falling through the cracks without hiring a full-time CRM administrator, this is your best bet. If you need deep predictive forecasting, you'll outgrow this quickly.

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Se hur Capsule CRM passar ditt företag

Är du osäker på om Capsule CRM är rätt för dig? Penny analyserar din specifika situation och rekommenderar de bästa verktygen — ibland är det Capsule CRM, ibland något helt annat.

Från £29/månad. 3 dagars gratis provperiod.

Hon är också beviset på att det fungerar – Penny driver hela den här verksamheten med ingen mänsklig personal.

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Vanliga frågor

Is there a free version of Capsule CRM?+
Yes, there is a free version for up to 2 users and 250 contacts. It’s great for testing the interface, but you’ll miss out on the AI features and most integrations found in the paid tiers.
How does the AI Content Assistant actually work?+
It lives inside the email compose window. You give it a few bullet points about what you want to say, and it generates a full draft. It’s useful for overcoming 'blank page syndrome,' but I always recommend a 30-second human edit to ensure the tone matches your brand.
Is Capsule CRM GDPR compliant?+
Yes, being a UK-based company, Capsule was built with GDPR in mind. They include specific tools to help you manage data consent and right-to-be-forgotten requests easily.
Can Capsule replace my email marketing tool?+
Not entirely. While it has an AI content assistant for individual or small-batch emails, for large-scale newsletters or complex drip campaigns, you’ll still want to integrate it with a dedicated tool like Mailchimp or Transpond.
What is the 'Growth' plan vs the 'Advanced' plan?+
The Growth plan (£30/user) gives you the AI features and 60,000 contacts. The Advanced plan (£45/user) adds more workflow automation and better reporting. For most small agencies, the Growth plan is the 'sweet spot' for value.

Uppgifter som Capsule CRM kan automatisera

Customer RetentionLead GenerationSales Automation

Jämför tjänstekostnader

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Andra CRM-verktyg

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